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Bidvest 3663 opens £16 million Chepstow depot

September 29, 2015 • Why Monmouthshire

Bidvest 3663 opens £16 million Chepstow depot

A growth in sales in the region has led Bidvest 3663 to consolidate its Bristol and Severn Bridge depots into one new 170,000 square foot distribution centre in Chepstow, which will serve customers throughout South Wales and the West Country whilst supporting other sites with its extensive frozen product range.

The new site, which was selected with assistance from Monmouthshire Business & Enterprise, represents a significant investment in a series of cutting-edge technologies. The depot will stock approximately 5,100 product lines and a fleet of 30 space-efficient vehicles will make approximately 1,700 deliveries per week, distributing over 70,000 items. To maximise efficiency, innovative voice-picking technology will ensure consistent order accuracy and a new customer support system will handle incoming calls.

“The new distribution facility is part of our investment strategy for growth based on boosting service levels and future-proofing our local and national depot network,” said Dave Hodgson, Bidvest 3663 Midlands Managing Director.

“We chose the new site as we are committed to having a comprehensive customer offering. We also wanted to make sure that we were able to retain the exceptional workforce. Recent new account wins, supply agreements and growth mean that improving efficiencies and delivering top customer service are more important than ever. By investing in a high specification depot with state-of-the-art facilities and amalgamating teams from Bristol and Severn Bridge, we aim to meet these challenges and push service levels even further.”

Reducing environmental impact is a priority across the business and Chepstow is the first of the company’s new sites to have solar panels on the roof, delivering electricity to the depot and back to the grid. Other green solutions include; motion sensor lighting to save electricity, a highly efficient cooling system and fast-close warehouse doors to maintain temperature control, all of which will be monitored by a computerised system.